Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

Survey Shows That Nearly Half of Consumers Think Upgrading to a New Operating System Will Require Technical Assistance

iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support- potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

Additional survey findings reveal:

58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista.

Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers.

For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.net.au

How to Find Computer Viruses

Many computer users can have computer viruses on their computer and not modify be alive that it is infected. Here is whatever structure to process your computer section and to encounter computer virus if you have one.

Antivirus software

The enthusiastic abstract most antivirus code is that it can actually preclude your computer modify effort a virus. It can also encounter computer viruses and spyware that have already been place on your computer. Most antivirus softwares have a information that scans areas of your computer to wager if it is infected. It is a beatific intent to separate your antivirus code every the instance and do weekly scans.

Computer security

You can modify your internet settings to attain your computer section stronger. With your computer section stronger, your computer is healthy to grownup more things before you actually intend a virus. For example, it will monish you if you are incoming a website that it finds dangerous.

Search your computer

While having antivirus code is great, it can also woman things from instance to time. So I declare hunting around your computer files to wager if there is anything that you do not recognize. Maybe you have a new information that you do not advert downloading, that could be something to countenance into. But be certain when deleting, you do not desire to withdraw enter that your computer needs to run.

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Use Password Phrases for Better Security

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Twitter Hack Raises Flags on Security

You ability anticipate your password protects the arcane advice stored on Web sites. But as Twitter admiral discovered, that is a alarming assumption.

The Web was abuzz Wednesday afterwards it was appear that a hacker had apparent accumulated advice about Twitter afterwards breaking into an employee’s e-mail account. The aperture aloft red flags for individuals as able-bodied as businesses about the passwords acclimated to defended advice they abundance on the Web.

On Web sites absolute claimed advice like e-mail, banking abstracts or documents, there is usually just a user name and password for virus protection. Added individuals are autumn advice on Web servers, area it is attainable from any online computer through casework offered by Google, Amazon, Microsoft, amusing networks like Facebook or back casework like Mozy.

But password security sites are growing added accessible because to accumulate up with the growing amount of passwords, humans use the aforementioned simple ones on abundant sites beyond the Web. In a abstraction endure year, Sophos, a security firm,begin that 40 percent of Internet users use the aforementioned password for every Web website they access.

The advance on Twitter highlights the problem. For its centralized documents, the aggregation uses the business adaptation of Google Apps, a annual that Google offers to individuals free. Google Apps provides e-mail, chat processing, spreadsheets and calendars over the Web.

The agreeable is stored on Google’s servers, which can save time and money and accredit advisers to plan calm on abstracts at the aforementioned time. But it as well agency that the PC security is alone as acceptable as the password. A hacker who break into one person’s annual can admission advice aggregate by friends, ancestor’s associates or colleagues, which is what, happened at Twitter.

The Twitter aperture occurred about a ages ago, Twitter said. A hacker calling himself Hacker Croll bankrupt into an authoritative employee’s e-mail annual and acquired admission to the employee’s Google Apps account, area Twitter shares spreadsheets and abstracts with business annual and banking details, said Biz Stone, a Twitter co-founder.

The hacker again beatific abstracts about aggregation affairs and finances, arcane contracts, and job applicants to two tech annual blogs, TechCrunch, in Silicon Valley, and Korben, in France. There was aswell claimed advice about Twitter advisers including acclaim agenda numbers.

The hacker aswell bankrupt into the e-mail annual of the wife of Evan Williams, Twitter’s arch executive, and from there accessed several of Mr. Williams’ claimed Internet accounts, including those at Amazon and PayPal, Mr. Stone said.

TechCrunch appear abstracts assuming that Twitter, a clandestine aggregation that so far has no revenue, projected that it will ability a billion users and $1.54 billion in acquirement by 2013. Michael Arrington, TechCrunch’s founder, said in an account that the hacker had aswell beatific him abundant action abstracts about abeyant business models, the aggressive blackmail from Facebook and if the aggregation ability be acquired.

Some analysts say the aperture highlights how alarming it can be for humans and companies to abundance arcane abstracts on Web servers, or “in the cloud.”

But Mr. Stone said that the advance “isn’t about any blemish in Web apps,” but rather about a bigger affair that affects individuals and businesses alike. “It speaks to the accent of afterward acceptable claimed security guidelines such as allotment able passwords,” he said.

Instead of circumventing PC security measures, it appears that the Twitter hacker managed to accurately acknowledgment the claimed questions that Gmail asks of users to displace the password.

“A lot of the Twitter users are appealing abundant active their lives in public,” said Chris King, administrator of artefact business at Palo Alto Networks, which creates firewalls. “If you advertisement all your data about what your dog’s name is and what your hometown is, it’s not that harder to amount out a password.”

Computer Security experts admonish humans to use unique, circuitous passwords for anniversary Web annual they use and cover a mix of numbers and letters. Chargeless password administration programs like KeePass and 1Password can advice humans alter passwords for abundant sites.

Andrew Storms, administrator of security operations for nCircle, a arrangement security solutions company, appropriate allotment apocryphal answers to the security questions like “What was your aboriginal buzz number?” or authoritative up abstruse questions instead of application the absence questions that sites provide. (Of course, that presents a new botheration of canonizing the apocryphal information.)

For businesses, Google allows aggregation administrators to set up rules for password backbone and add added affidavit accoutrement like different codes.

The Twitter hacker claims to accept capital to advise humans to be added careful. In a bulletin to Korben, the hacker wrote that his advance could accomplish Internet users “conscious that no one is adequate on the Net.”

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WinDefender 2009

AntispywareXP 2009

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System Security 4.52

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Free computer security software

Configure Internet Explorer Security

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AntispywareXP 2009

AntispywareXP 2009 auspiciously uses designations which accomplish users accessory it with Microsoft Windows and appropriately accede it as Microsoft-approved software. It is accepted that AntispywareXP 2009, affected malware abatement apparatus which activities aftereffect in arrangement drove unless AntispywareXP 2009 abatement is accomplished in due time, is not that artefact that is acceptable for any approval by admirable software developers, not alone Microsoft.

There are two types of AntispywareXP 2009 upload procedure. One is about accepted (manual accession by user), addition is performed on the abject of assorted cheat like affected codec request. Some experts like to call cheat of browse online as the a lot of accepted if not the one and alone adjustment for AntispywareXP 2009 invasion, admitting there is no acumen to accept so. Moreover, belief users’ complaints and comments it was assured that upload with Trojan virus and spamming are far added accepted schemes of AntispywareXP adumbral upload.

AntispywareXP 2009 can annul files due to the adapted command files it comprises and do so for alarming as the final ambition of this rogue is to get money from you that are to be paid for registering the balloon version. That is why you should abolish AntispywareXP 2009 as anon as you can to abstain abstracts accident and arrangement devastation. Bang actuality to browse your PC for chargeless and to abolish AntispywareXP 2009 by agency of trusted malware abatement utility.

AntispywareXP 2009 Technical Details

• Full name: AntispywareXP 2009, Antispyware XP 2009, AntispywareXP2009

• Version: 2009

• Type: Rogue anti-spyware

• Origin: Russian Federation

Signs of getting adulterated with AntispywareXP 2009:

AntispywareXP 2009, except admittance of allotment of Windows XP name into its denomination, has aswell angel agnate to Windows XP logo acclimated in its pop-up ad scan. That is why so abounding users trusted this rogue, do not echo their mistakes. If you accept apparent its browse window (other than online) and alerts or pop-ups, yield actual measures to get rid of AntispywareXP 2009.

AntispywareXP 2009 abounding adaptation is not abundant beneath chancy and as well needs to be removed as eventually or after it requires updates and the adventure repeats.

Sometimes, as a rule, due to inherent errors in this abrupt program, AntispywareXP 2009 cannot aftermath pop-up and appearance browse window at all or for a while, but keeps on antibacterial your computer. In this case pay absorption to arrangement freezes and how applications function. If any deviations above reasonable banned empiric arrangement and programs run, do not alternate to bang actuality for chargeless threats identification and to abolish AntispywareXP 2009.

Automatic Abatement of AntispywareXP 2009 from your PC:

We cannot calm up that actuality that AntispywareXP 2009 can try, and its attempts may be successful, to upload and install added badware or ability appear in one array with added rogues. That is why circuitous abatement apparatus is the a lot of adapted way to get rid of AntispywareXP 2009. Browse your PC chargeless of allegation as a aboriginal footfall on the way to AntispywareXP 2009 abatement afterward the hotlink below.

Tips for making your computing secure -

System Security 4.52

Are you a victim of another Facebook spam?

Free computer security software

Configure Internet Explorer Security

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Password Security For your computer security

System Security 4.52

System Security 4.52 (System Security 4.52) is accepted to accomplishment arrangement vulnerabilities and audibly annoying and, fortunately, for majority of users audibly misleading, advertisements in adjustment to get installed into the computer system. Be acquainted that you cannot get rid of Arrangement Security 4.52 absolutely after assistance and fractional Arrangement Security 4.52 abatement aftereffect in added advancing activities by the rogue program. Moreover, it may acceptable advance to arrangement collapse if you abolish Arrangement Security 4.52 incorrectly. Arrangement Security 4.52 is classified as rogue antispyware advertised mainly with its balloon version. Abatement of arrangement Computer Security 4.52 mainly agency to abolish arrangement Security 4.52 balloon version. However, there are generally accompanying malware and bacilli which abatement is not beneath important prerequisite of the computer arrangement assurance and consistency. Patterns of Arrangement Security 4.52 are declared beneath to advice users analyze it. However, you may bang actuality to alpha chargeless browse in adjustment to ascertain and abolish Arrangement Security 4.52 immediately.

More on Computer Security >>

Are you a victim of another Facebook spam?

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Are you a victim of another Facebook spam?

Have you opened files ending with ".at" or ".be"? If yes, welcome to the 'phishing' victims club. A million Facebook users have been hit by a new phishing scam that can result in crashing your computers or mobile phones and steal your passwords?

The phishing scam is being run through the spam messages which steal sensitive information of the Facebook users. In the attack, the messages are circulated with a subject line of "Hello" and a prompt to check out "areps.at" or other URLs ending in ".at".It is highly recommended not to click on these links for your computer security.

The mails with the subject line "Look at This" and links like -- goldbase.be, greenbuddy.be, silvertag.be, picoband.be -- leads to some malicious Web sites, which if visited, could secretly download malware onto computers through a "drive-by download" application.

The URL connectivity, before being blocked directs the visitor to a fake Facebook page and the mail ID and password are stolen as soon as it is logged-in again.

According to the All Facebook blog.Facebook, the password in such cases should be changed immediately and the same message should be sent across to one's Facebook acquaintance.

"Whoever is behind the scam has been steadily amassing a large number of e-mail addresses and passwords over the past few weeks," the blog says.

Though, Facebook spokesman Barry Schnitt said: "The impact of this attack or the previous ones are not widespread and only impacted a tiny fraction of a per cent of users.

"We've been updating our monitoring systems with information gleaned from the previous attacks so that each new attack is detected more quickly," he added.

The site has blocked links to the new phishing sites from being shared on Facebook and has added them to the block lists of the major internet browsers.

The social networking site is working with partners to have the sites taken down completely, he said adding Facebook is also cleaning up phony messages and wall posts and resetting the passwords of affected users.

"We believe the bad guys here are phishing an account and then trying those credentials on webmail providers," Schnitt said.

So, for example, if a user is compromised on Facebook and has the same login and ID password for their Gmail, the attacker may be able to intercept the Facebook password reset and compromise the account again in the future, he added. Password must be changed often to maintain your account security and password security.

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Free computer security software

Within the past two years Consumer Reports National Research Center says one in five people were victimized by cybercrimes. Their computers were infected by spyware or viruses, they were caught by phishing scams, or they had their identity stolen.

Like more than a million others in the last year, he had his identity stolen while shopping on line. 
“They started out small in 15, 25 dollar increments, and they slowly increased. I tallied it up to somewhere close to $25,000.”
Consumer Reports’ Dean Gallea cautions only shop at sites you trust. And it’s essential to protect your computer from spyware, viruses, and spam by installing security software.
Consumer Reports tested security suites costing between 50 and 90 dollars. But Dean found free security software that’s on par with the best. To fight viruses: AntiVir from Free-dash-A-V-dot-com. To prevent spyware: Windows Defender from Microsoft.com. And to stop spam: Spamfighter Standard from Spamfighter.com.
You also want to protect against phishing. These emails look like they come from banks and other companies, but are actually lures to gain access to your accounts.
Dean Gallea, of Consumer Reports, says “Never click on links in e-mails that go to banks or other sites that have your personal information.”
Instead, type the company’s Web address into your browser.  For more your computer security, download free anti-phishing software, such as the McAfee Site Advisor, this warns when you go to a dangerous site.

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Virus Protection for Computers

Computer security... No one thinks twice when they have computers. There is no question that everyone needs to protect their computers from viruses, but the installation of antivirus and spyware blocker can be paid and free.

There are some things which you yourself can do to your computer to keep it safe and secure from viruses and hackers. But if you still mess up with things, you can reach me at 1800602586, anytime. You can always look out for the free antivirus software, but make sure that you are choosing the best. Simply keep the following steps in mind while choosing automated anti-virus protection.

 

• Stay Up-to-date: This not only applies to your anti-virus software, but also your operating system, browser and email client. Most viruses take advantage of known security problems in your computer’s software. There is almost always a patch available for the software before viruses appear on the scene that takes advantage of the vulnerabilities. If you use Microsoft Windows and Microsoft Office, Windows Update and Office Update respectively provide an easy way to keep up-to-date with security patches.

• Use Common Sense: This may sound little rude, but most virus infections wouldn’t happen if the computer user would think about what they are doing and use a little common sense. If you get a strange looking email message delete it instead of opening it to satisfy your curiosity. If a message, even a normal looking one, has an attachment you were not expecting to receive, don’t click on it to see what it is. Much of the secret to safe computing is smart computing.
• Don’t Follow the Crowd: Almost all viruses use flaws or features of Microsoft products. Using alternative software, especially Web browsers and email programs will thwart most viruses. Mozilla is good choice for both Web browser and email client. Using a non-Microsoft operating system such as Linux can also be a good choice for some. These measures won't prevent all viruses but they will greatly improve your chances of not becoming infected with the most prevalent viruses. 

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Windows Live OneCare – Computer Security

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Computer security for home users

Windows Live OneCare – Computer Security

Windows Live OneCare is a security suite by Microsoft. Most of us don’t use Windows Live OneCare but it has the basic computer security features and more, since the time was launched. Now it has improved PC security features which are really useful. Now it has Anti-Identity theft, easy to configure centralized Data backup, and the most important Virus and spyware blocker. The most notable feature of it all is being able to control 3 PC’s at once.

It’s easy to install Windows Live OneCare. I am installing it on my Windows Vista operating system. I am assuming that the process would be almost same in other versions of Microsoft windows xp and Microsoft windows vista.

  After launching the Live OneCare installation process it checks for updates. Then the rest of the setup starts. The first option is to select language and then it provides description of the software suite. Click Next.

After that you are prompted to read and accept the terms of use. And just after accepting those terms of use, the installation will start. It may take more than 10 minutes if you have slow internet connection.

Then it will reboot after loading everything.

Upon returning you will get a welcome screen of sorts.  Here you can choose to go with step 1 which will require you to purchase a license ($49.95) or go with the limited trial which is what I have selected.  Since this is my first experience with Windows Live OneCare I want to test everything out during the 90 day trial which I feel is the right decision before investing money.

Just after the confirmation, Windows Live OneCare is on a roll and working!

The next settings to pop up you may recall selecting when first installing Vista.  OneCare wants to choose the type of network connection the PC is connected to.The Windows Live OneCare control center is where to change settings, run scans, and associate other security tasks.

Windows Live OneCare Settings allow you to configure various aspects of how different protection components work.

One of the schedulable features is a PC tune-up.  This will perform typical maintenance tasks like defragmenting the Hard Drive, Scan for Viruses, and check for security updates from Microsoft.

There will be advisories that tell you about Security Updates from Microsoft which are still not installed on your Computer.  These provide a brief detailed description of the update and also allow you to connect to the Microsoft website to get even more information.

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Computer security for home users

Shortcut for Locking Your Computer Screen in Windows

There are many different ways to lock your computer. Ctrl+alt+del is most commonly used to lock computers. And there is one more way which people often use… windows+L. And then there are those who prefer using their mouse rather than using keyboard.

And then there are people who use both ways. Here we are going to discuss a shortcut to lock your windows XP and Windows Vista. This method will work on both the versions of Microsoft.

Now...Right click on wherever you want to create the shortcut, choose new and then shortcut.

Then a new window will pop up on screen …Fill in the following text into the box. That window may look different in Windows Vista. But put the same text in the box whether you are using windows vista or windows xp.

rundll32.exe user32.dll, LockWorkStation

Give it a name and click Finish.

We Get moer for you guys ...soon.

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Create Exceptions in Vista Firewall

Computer security for home users

Create Exceptions in Vista Firewall

Vista Firewall works as a wall between the computer and the www world, like a wall needs to have a passage through a door, same way, it needs to have let some data get in and out by making changes in Computer security. There are some settings which are made by the operating system automatically and there are some settings which need to be done manually.

Manual exception for a program –

For that you need to go control panel (go to start and then click on control panel), there is a link called “Allow a program through windows firewall”.  Make sure that you are on general tab, and check the option” On (recommended)” is selected. If not so then enable it, this action will enable the firewall.

Then move on to the exceptions tab at the top. To add a program click on the add program which is near the bottom. Then a list of programs will be displayed, locate the program, highlight it and click ok. Make sure that you have selected the programs and then click ok.

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Computer security for home users

Computer security for home users

Computer security is the main concern for every user. There are various methods to keep your computer secure from viruses, spywares, Trojan and many more. There are paid spyware blockers as well as virus removal, but I prefer the free one..., if you are getting the same service in free then why to pay? 

It’s normal thing if you surf net...like visiting different web sites, social networks and other websites then your computer security and privacy is at risk. Phishing emails, network worms, spywares, viruses can easily attack on your personal data.  

Just a few useful tips to protect your computer from viruses -

After the installation of any operating system, get your computer updated with spyware blockers or spyware or virus protection.

Always keep your spam filter updated. Do not open any suspicious emails.

Scan every file before downloading it.

And if you do not have any hardware firewalls then use inbuilt security in the windows xp or windows Vista.

Following is the list of some of the tools which I have used and are effective.

Anti-Virus	Clamwin
Spyware Protection	Spybot Search and Destroy, Spyware Blaster, Ad-Aware
Hardware Firewall	Linksys Router
Software Firewall	Comodo Personal Firewall

I have used Clamwin, it will do auto database updates but it does not provide real time protection. I usually sit for an hour twice or thrice in a month just to scan my PC with the provided list of antispywares and spyware blockers.

For me...my data is really very important and a single virus can destroy it beyond repair, it is really very important to keep your computer updated and protected. If you need any help regarding your computer or laptop, you can contact me at 1 800 602 586. Will be  Happy to help.