Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

Survey Shows That Nearly Half of Consumers Think Upgrading to a New Operating System Will Require Technical Assistance

iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support- potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

Additional survey findings reveal:

58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista.

Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers.

For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.net.au

How to Find Computer Viruses

Many computer users can have computer viruses on their computer and not modify be alive that it is infected. Here is whatever structure to process your computer section and to encounter computer virus if you have one.

Antivirus software

The enthusiastic abstract most antivirus code is that it can actually preclude your computer modify effort a virus. It can also encounter computer viruses and spyware that have already been place on your computer. Most antivirus softwares have a information that scans areas of your computer to wager if it is infected. It is a beatific intent to separate your antivirus code every the instance and do weekly scans.

Computer security

You can modify your internet settings to attain your computer section stronger. With your computer section stronger, your computer is healthy to grownup more things before you actually intend a virus. For example, it will monish you if you are incoming a website that it finds dangerous.

Search your computer

While having antivirus code is great, it can also woman things from instance to time. So I declare hunting around your computer files to wager if there is anything that you do not recognize. Maybe you have a new information that you do not advert downloading, that could be something to countenance into. But be certain when deleting, you do not desire to withdraw enter that your computer needs to run.

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Use Password Phrases for Better Security

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Use Password Phrases for Better Security

Did you undergo that Windows support using passwords of up to 127 characters? I don’t consume passwords anymore, and I haven’t for years. I’ve switched to using password phrases instead.

Why do I consume password phrases?

You can consume uppercase, lowercase, primary characters, or modify spaces… but you are using them in context, which makes it such more uncolored to remember.

Post-it notes on your guardian are not secure. Sorry.

Even the most economical forms of password cracking, using pre-computed rainbow tables, will never be healthy to fissure a password with 20 or more characters.

These days, windows passwords can be unsmooth in no more than a few seconds. If somebody can intend fleshly admittance to your machine, they can rush soured digit of the coder tool cds acquirable every over the internet, and they will typically have your password in seconds, if they undergo what they are doing.

Even with brute obligate cracking, there is no doable way that you can fissure a password that long. Even if somebody had the caretaker technology control to do so, hopefully you modify your password every some months or so.

It may be arduous to consume password phrases on another operating system, or especially on websites, because they don’t right appendage spaces in the password, or have a diminutive password size limit. One of the tricks that I commonly do is consume a password catchword without the spaces, if I mayhap can.

So go modify your password now.

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Easy way to get rid of Computer Virus

Computer security appears in abounding forms and could cause assorted kinds of accident to your system. Fortunately, a lot of security are calmly dealt with and able methods for eliminating them are generally developed as anon as the security are discovered. If you anticipate your computer may be infected, yield any all-important accomplish to bright your arrangement and abstain infecting added computers.

Step 1

Visit your virus-scan software manufacturer's Web website and install any virus updates that are available. Then run the software. The software may not be able to annul the virus, but it may be able to analyze it.

Step 2

Search the Web for advice apropos your specific virus by accounting the name of the virus or its associated book into a seek engine followed by the chat "virus." For example, "Melissa virus," "BubbleBoy virus," etc.

Step 3

Download and install any patches or added programs that will advice you annihilate the virus. Or chase any instructions you acquisition on deleting the virus manually.

Step 4

Run addition virus browse to accomplish abiding the virus has been dealt with properly.

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WHICH SECURITY SOFTWARE SHOULD I Prefer for my PC?

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WHICH SECURITY SOFTWARE SHOULD I Prefer for my PC?

Now that’s a million dollar question, and this is the aboriginal affair that advance to my adventure for a band-aid to my computer security issues. To put it bluntly, there is no all encompassing computer or internet security software that can accord you absolute pc protection. Why? Because, there are altered considerations if it comes to security software appliance . Presently, accessible software can alone avowal of a able adeptness to accouterment just a few of these aspects discussed beneath to a top degree, while accepting bordering backbone in ambidextrous with others . Specifically, you have to anticipate of developing security about the afterward internet and computer security tools:

ANTI-VIRUS

This detects viruses, worms, trojans, and executable files (or DLL libraries) that your arrangement is exceptionable by your system. It is about a database that have to be consistently adapted to advance the best akin of protection.

ANTI-SPYWARE

Provides pc security from all kinds of malware (malicious software). This spyware secretly gathers advice from your computer. Addition affectionate alleged adware generates exceptionable advertisements on your pc. This is aswell a database that requires to be kept abreast by through approved downloads.

ANTI-SPAM AND EMAIL SCANNER

Uses several anatomy of assay to maximise ecology and blockage of all admission email letters and marks exceptionable e-mails as SPAM and moves bacilli and it's brand to a computer virus vault.

ANTI-ROOTKIT

Is about a scanning apparatus that searches for alarming rootkits that are hidden central applications, drivers or dll libraries. Rootkits are usually a accumulating of malware that allows an antagonist to accretion admin akin admission into a computer or a accomplished network. The are harder to ascertain and abolish by approved security software accoutrement because they are able-bodied hidden in the windows operating system.

FIREWALL

Simply put, a firewall is a apparatus that controls (allows or forbids) all advice attempts through the internet or central a arrangement port. It recognizes advance attempts.

LINKSCANNER

Works with your internet browser (I use Mozilla firefox for security) in real-time, to assure you from visiting potentially awful sites and to provide, you with security appraisement advice afore beat on a listed website in a lot of of the seek engines

WEB SHIELD

Provides pc security adjoin accidentally downloading adulterated book anon or through burning messaging applications

RESIDENT SHIELD

Is addition scannig apparatus that scans files as they are opened, copied, and saved. It forbids activation if a blackmail is begin and aswell protects the arrangement files of you.

Make your computer free from viruses and spywares>>>

Be Careful When Choosing Antispyware for your PC

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Be Careful When Choosing Antispyware for your PC

Using a anti-spyware application or a spyware blocker requires that you chase a brace of guidelines to ensure the assurance of your clandestine abstracts and PC health.

Do a quick analysis to apprentice added about the called anti-spyware tool. Has it been a continued time on the market? (At atomic a brace of years). Does it accept absolute reviews on PC security accompanying forums? Are there any signs of it getting a rogue software? For that, I acclaim you appointment www.spywarewarrior.com and apprehend the descriptions of antispyware accoutrement that adumbrate crisis in their affairs code. You'll be afraid at how abounding applications affirmation to abolish spyware modules from your PC while getting awful malware themselves! In fact, there are absolutely few accurate anti-spyware accoutrements accessible that do absolutely what they're saying.

Because of the complication of the task, developing and advancement antispyware software requires a lot of plan from accomplished programmers, engineers, testers etc, which appropriately ends in time-consuming action of afterlight scanning engines, signature databases, accouterment chump support. That is why I advance that you accede application antispyware for home PC's only. Well, laptops can authorize as well, but generally they appear with pre-installed security centers from McAfee of Symantec, which do the job.

When it comes to accumulated networks, baby business, or just PC's with acute data, it is not astute to save on a good, reputable, able-bodied antispyware engine.

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How to analysis your computer security

Computer Security concerns, including viruses, abnegation of account attacks, and spyware/malware, accept fabricated firewalls (both software and hardware) a analytical allotment of accepting an internet affiliation today. Without testing it, how do you apperceive that your firewall is accomplishing its job? We will attending at how to analysis your firewall.

Step 1

If you accept a firewall, hardware, software, or both, accomplish abiding that it is enabled.

Step 2

Find a computer security analysis site. I use ShieldsUP! from grc.com and the QuickTest from PCFlank.com. Run the analysis and analysis the results.

Step 3

The aboriginal after-effects to analysis are the ports careful or stealthing. This tests to see if the ports (different doors) to your computer's abode are arresting from the internet. Accepting them hidden, prevents your computer from getting "found" by a computer or being that wants to yield ascendancy of it.

If there are ports that are not hidden, but should be according to the analysis tool, again accredit to the affidavit for your accouterments firewall (usually allotment of a router) or software firewall. Attending for the area on anchorage rules.

Add rules to adumbrate the ports that should be, but aren't.

Step 4

Test your new rules with the security analysis apparatus to accomplish abiding that the rules formed accurately and hid the ports. Also analysis to accomplish abiding that your internet affiliation still works correctly.

Step 5

Another analysis run by these accoutrement is to attack to get advice about your browser (e.g.- Internet Explorer or FireFox). If the analysis after-effects appearance that you accept a problem, accredit to the affidavit for your software firewall security. Attending for advice on privacy.

Add or adapt the rules to adumbrate your browser information.

Step 6

Again, retest with your new rules in abode to ensure that they are alive accurately and ambuscade your browser information. Also, accomplish abiding that you can still browse correctly.

Step 7

Feel just a little bit safer if browsing the internet.

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